Whole Life Health Care
       

 
Whole Life Health Care

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Office Policies for

Whole Life Health Care Primary Care Office

Hours & Emergencies

Patient appointments are available:

 

Monday            8 am- 5 pm

Tuesday            8 am-6 pm

Wednesday      8 am- 6 pm

Thursday         9 am-5 pm

Friday              8 am -5 pm

 

 

* Please be aware that our phone hours are Monday-Friday 9am-5pm.

We are closed for lunch 12:30-1:30pm *

 

If you have a medical emergency, please dial 911

 

Our office provides an on-call nurse service, 24 hours-a-day, 7 days-a-week. 

Call (603) 431-6677, option 4.

Appointments

To schedule an appointment please call:

Tel: (603) 431-6677 
 

- New patients are now being scheduled! -

Our staff will be pleased to assist you in any way possible and all efforts will be made to accommodate your schedule. 

Cancellations

If you are unable to keep an appointment, we ask that you kindly provide us with at least 24 hours notice.  This courtesy, on your part, will make it possible to give your appointment to another patient.

* During inclement weather, please call our office before you come for you appointment.

Referrals

Referrals that are needed for outside specialists and other facilities, please contact our office and ask for Extension 306.  Please make sure to have the specialist or facility name, phone number, and the reason for the visit.  Also, make sure to include your name, date of birth, and current insurance you have. 

Though we try and complete all referrals within 3-5 business days, please be advised that out of network referrals, prior authorizations and other specialized referrals may take over 7 business days to complete. 

Prescription Refills
 

Patients currently established with one of Whole Life Health Care's Nurse Practitioners and are in need of refilling their prescription, may call and ask for extension 222.  This is our designated Prescription Line.  Please make sure to leave your name, the spelling of you name, date of birth, which prescription you would like filled, where you would like it filled, and the location of the pharmacy as some towns have more than one. 

Please be advised that prescriptions not needing a prior authorization will be filled within 24 hours.  Prescriptions needing a prior authorization may take up to 2-3 business days.  Messages left on the prescription line after 4pm, may not be called in to the pharmacy until the next business day.  

Billing / Payment

All billing inquiries are to be directed to our office at (603) 431-6677.  Our staff is prepared to answer any questions you may have regarding payments.

Payment is due at the time of service for all non-participating insurance companies.  Co-payment is also due at the time of service.

Patients are responsible for notifying our office of any changes in their home billing address/telephone numbers and with their primary/secondary insurance coverage.  Forms of payment accepted by the office are cash, personal checks, money orders and the following credit cards: